Privacy Policy
Fountain Valley Paints
Effective Date: November 2, 2026
Fountain Valley Paints ("FVP," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, business operations, and communications, including text messaging (SMS).
1. Information We Collect
We may collect the following types of personal information:
Contact information, including names, business names, mailing addresses, email addresses, and telephone numbers.
Business and transaction information, including customer account details, orders, purchases, invoices, and delivery information.
Communication information, including inquiries, customer service correspondence, and SMS communications.
Website usage information, including IP addresses, browser types, and other information collected through cookies or similar technologies, where applicable.
SMS consent records, including telephone numbers, consent dates, and messaging preferences.
2. How We Use Personal Information
We use personal information for legitimate business purposes, including:
Processing customer orders, payments, and deliveries.
Providing customer service and responding to inquiries.
Communicating order confirmations, delivery updates, account information, and other business-related notifications.
Sending SMS messages to customers and business contacts who have provided the required consent.
Maintaining business records and improving our products, services, and operations.
Complying with applicable laws and regulations.
3. Information Sharing and Disclosure
We do not sell personal information.
We may share necessary personal information with trusted service providers who assist us in operating our business, including payment processors, delivery providers, technology providers, and communication service providers. These providers are authorized to use such information only as needed to perform services on our behalf, subject to applicable contractual and legal requirements.
We may also disclose information when required by law, to protect our legal rights, or as otherwise permitted by applicable law.
SMS Privacy Protection: No mobile information, SMS opt-in data, or text messaging consent will be shared with third parties or affiliates for their marketing or promotional purposes. SMS consent is not shared with third parties or affiliates. Information sharing with service providers necessary to deliver text messages is permitted solely for providing those services and does not authorize independent marketing use.
4. SMS Communications and Consent
If you provide consent to receive SMS messages from Fountain Valley Paints, we may send text messages regarding customer inquiries, orders, delivery notifications, account updates, and other relevant business communications.
Messaging frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or visit https://www.fvpaints.com.
SMS consent is voluntary and is not a condition of purchasing products or services.
Additional information is available in our SMS Terms & Conditions at https://www.fvpaints.com/sms-terms.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill business purposes, maintain required records, comply with legal obligations, and resolve disputes.
7. Your Privacy Choices
You may contact us to request information about your personal data or to request corrections or deletion, subject to applicable laws and recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP.
California residents may have additional privacy rights under applicable California law.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page with a revised effective date.
9. Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Fountain Valley Paints
Website: https://www.fvpaints.com
Contact: Through our website or by contacting our business directly.